RISE for Parents

Make sure you have a valid identity document at hand. The identification process occurs via your camera. Don’t forget to give the app access. You me...

For the verification of your identity, you can use following documents:   ID-card Passport Residence permit/visa Make sure your document is valid,...

The birthplace is asked for security reasons and relates to the process of identification. When identifying, the birthplace as given by you will be matched...

You can easily add another child. We'll explain step by step how to get this done. Go to your personal page by clicking on your profile picture in ...

The card can only be activated from your child’s app.  Your child needs to go to the card page, click on “activate the card” and enter the 4 last digits...

In the past, the PIN code of a card was sent by mail. At RISE, it's our app that generates the PIN code. Make sure that your teen activates the card...

No need to worry, the card is probably still on its way.  You will receive the RISE card between 5 and 7 business days after subscribing.

If you want to change your passcode, all you need to do is log out and log back in. When logging in, select “child” on the bottom of the home page and click...