RISE Card

Everything you need to know about the RISE Card

How can someone else transfer money to my child?
For now, in-app transfer can only be done through a connected parent and teen app. If others wish to transfer money to your child, they can do this via ...
Mon, 29 Aug, 2022 at 4:59 PM
My teenager forgot the PIN code, what should I do?
In your parent app, you can visualize the PIN code of your teen's card.  If applicable: Select the child whose PIN code you'd like to view.  ...
Thu, 8 Sep, 2022 at 11:35 AM
How can my teen change the card PIN code?
Your teen can change their PIN code in 2 different ways. Through an ATM. Your teen (and you) go to an ATM and follow the steps given by the machi...
Thu, 8 Sep, 2022 at 11:41 AM
My teen lost / had his card stolen!
First, don't panic. We advise you to "freeze the card" so you have time to look for it.  If applicable: Select the child whose card ...
Thu, 8 Sep, 2022 at 11:43 AM
The contactless payment doesn't work!
For the contactless payment to work, certain conditions must be met. Your teen need to make a first purchase using their PIN code. The contactless pay...
Mon, 29 Aug, 2022 at 5:04 PM