Rise Card

Everything you need to know about the Rise Card

How can someone else transfer money to my child?
For now, in-app transfer can only be done through a connected parent and teen app. If others wish to transfer money to your child, they can do this via ...
Tue, 1 Mar, 2022 at 11:21 AM
My teenager forgot the PIN code, what should I do?
In your parent app, you can visualize the PIN code of your teen's card.  Go to the main page in the “spending” tab. Then to “card info” and click o...
Mon, 21 Mar, 2022 at 4:25 PM
How can my teen change the card PIN code?
To change the PIN code of the card, your child needs to go to an ATM and follow the requested steps by the machine.  Any ATM of any bank would do the jo...
Tue, 10 May, 2022 at 2:49 PM
My teen lost / had his card stolen!
First, don't panic. We advise you to "freeze the card" so you have time to look for it. Go to the main page, then in the tab spending and...
Thu, 10 Feb, 2022 at 9:43 AM
The contactless payment doesn't work!
For the contactless payment to work, certain conditions must be met. Your teen need to make a first purchase using their PIN code. The contactless pay...
Thu, 10 Feb, 2022 at 12:40 PM